Course Structure
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Module 4
February 2013
BANGALORE, INDIA
Global Management:
Capabilities and Processes
Global Management Processes and Practices
 Organizational behavior and strategic human
resources management in a global firm.
Sourcing, recruiting, motivating, evaluating and
developing human resources.
International cross-cultural comparisons: reward
systems, performance appraisals and compensation.
Managing people across countries and managing
global career paths.
Different approaches to managing a workforce;
patterns in values and cultures.
Negotiation, Persuasion and Communication
International and cross-cultural communication challenges.
Communication frameworks and tools, and
negotiation strategies.
Diagnosing situational factors and their impact.
Analyzing and understanding negotiation behaviors
and motives.
Writing and presenting a business plan.
Technology and Knowledge Management
Types of technologies and markets that allow firms
to create and profit from innovation.
Reasons why some firms fail to innovate
in a timely manner.
Differences in intellectual property law and
practice across countries.
Role of out-sourcing and off-shoring as a global
management challenge.
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Consulting Projects
This integrative course is a live consulting project
conducted for companies operating in the Indian
market or Indian firms operating abroad.
Pre-module preparation on the economy, business
systems, politics and culture give students depth in
the local market.
Participants apply their broad knowledge of political,
economic, industry, firm and functional concepts to
company projects.
Teams of 4-5 participants prepare and present
consulting projects to client firms
.
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